Vision
To become a globally respected communications center and delivers ‘EXCELLENT CONVERSION RESULTS’, through the leveraging of tomorrow's technologies today
Mission Statement
We at VRK2 Services base our business on a solid foundation of trust and transparency, where quality service is the driving force. It is our commitment to excellence in that work environment where human expertise and technology meet to often encourage our clients to entrust us with their challenging requirements. We want to help our clients maximize the customer experience cost-effectively. We can create new opportunities by playing a key role within the framework of our client's distinct needs and requirements”. “Good counselors lack no clients”-William shakespeare
About Us
VRK2 Services started its operations in May of 2021. The first intake of staff was in July when ten agents were trained by some of the best trainers in the industry. The focus was the sole lead generation campaign in Final expense and Medicare verticals. In the first medicare open enrollment of 2021, we were one of the top three companies generating a huge volume of calls for our only client. During this period we were able to form alliances with several centers within and outside of Belize.
This was the start of what later developed into a mini media center where our alliance grew stronger and we were able to provide campaigns to those centers that were affiliated with us. We have since been able to forge very good relationships with several clients in the same verticals. Hence the reason our affiliate bond grew stronger and we were able to provide continuity of campaign services when others were on pause.
We pride ourselves on the fact that we always pay our affiliate center promptly and sometimes before the scheduled period. Hence the reason why we have been able to grow in such a short period have established a very good reputation in this market.
In 2022 our success was quite remarkable in the first quarter, as we were able to secure our first set of hourly campaigns which doubled in size in the first two months. We are also expanding our services and we have acquired a new client in the chat support and customer service verticals.
In just under one year we have moved from a lead Gen-only call center to a multifaceted call center with experience in campaigns such as Final Expense, Medicare, U65, Obamacare, Credit Repair, Rent-to-own, Education, Pets, auto insurance, Refinancing, and personal loans. With the expansion into customer service and the nonvoice campaign sector, we are projecting that we will double our staff intake by the end of the year.